The same workflow, on your plant.
CWN Ops is the services arm of a working WISP and cable operator. Take the pieces you need — one project, a long-term NOC, or a tower stood up with you. You’re hiring an operator, not licensing software: NICK itself isn’t for sale — but what it lets us do is. Remote troubleshooting, repair and AI-assisted management of your network, run from here.
NICK as a remote tech: we reach into your network, find the fault and fix it — or guide your hands on the ground through it — without a truck roll or a new hire. The fastest way to try us.
24×7 monitoring, alarm triage, outage handling and tier-2 escalation — the same AI-assisted workflow we run on our own subscribers, with a person accountable for every change.
Greenfield design, capacity planning and migrations across the gear operators actually run — Tarana, Cambium, MikroTik, and OSPF/BGP transport.
Climber-led installs, sector swaps, alignment, grounding and post-storm triage across our regional service area.
Rapid-deploy cell-on-wheels for events, emergency restoration and pre-build coverage validation.
Inherited a network nobody documented? We map what you actually own — devices, circuits, the half-finished projects — and hand you the record. We did it on our own network first.
Carrier-grade PBX on validated trunks, E911 compliance and tenant isolation. Bring your numbers or use ours.
The same workflow, on your plant.
— You can’t staff an overnight NOC anymore.
— Your tower lift is in two weeks and a sector died.
— You inherited someone else’s network and need an audit.
— You want AI working for ops, not bolted on top.
— You’re chasing BEAD / NMConnect dollars and need build-out muscle.
Calls are free and we’ll tell you straight whether we can help or you’d be better served elsewhere. If you just want to compare notes on the AI side, that’s on us too. Either way, it starts with a straight conversation. hello@cwn-ops.com